So, my credit card was lost at the end of 2011, and as I just got my replacement card today I've been contacting companies doing the updates ... but Trupanion comes out on the first of the month and I'd already spoken with them indicating I'd update the number as soon as I received the new card.
Today, popped onto the website and updated the card for payments, then gave them a ring and spoke with a nice young lady (at least she sounded young), who was able to confirm she's set the payment to be sent through again tomorrow morning, and confirmed there are no additional charges for having the payment go bouncy-bouncy Jan 1st, as long as people do as I did and keep them in the loop. I mentioned that when things were better we'd be adding our other dog onto the account for his insurance, and she asked whether Angel was a standard or regular poodle, and when I mentioned she was a miniature poodle/maltese mix, she exclaimed that there should be a lower monthly rate available since she wasn't pure-bred and poodles were likely expensive. She noted that the "mixed breed" option actually shows at the top of the list of breeds when you are adding a pet to your insurance, so it sometimes gets mixed ... updated Angel to reflect she is a mix and brought my premiums down $6/month. How's that for service! I mentioned to her that once we were ready to add Hobgoblin, we'd be sure to call to make sure he got set up properly!
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